You can add several Mews products on top of your Property Management System, or PMS, such as Guest Experience features, Channel Manager, Housekeeping, and RMS. Mews recommends PMS, then Guest Experience, then Channel Manager, then Housekeeping, then RMS, because each step builds on the data or settings the step before it creates. Channel Manager comes third because you need it to go live. Following this order gets your property live in the shortest time.
In this article, you can learn about:
Understanding the recommended onboarding sequence for Mews products
Onboarding in a different order
You do not have to follow the recommended sequence. You can reorder these steps, work on several at once, or delay a step. For example, if you skip Housekeeping or RMS at go-live to reduce the amount of change your team handles at once, you still complete a valid onboarding.
If you open a page that needs a setting you have not created yet, Mews shows you what is missing and takes you directly to set it up. This applies across Mews, not only to the products in the recommended sequence, so whichever path you take, Mews still guides you to what you need next.
Settings required for each product
Before you configure one of these products, set up the following in Mews Operations:
- Channel Manager: Map your space categories and public rates to the channel before you go live.
- Promotions: Set up a Stay service and at least one other bookable service, each with space categories, and offer them on a public rate.
- Housekeeping: Create your rooms and space types in Mews Operations. Housekeeping mirrors them automatically, and you do not need to set up any products.
- Booking Engine: Set up public rates and space categories in your Mews Booking Engine for fuller configuration.
- RMS: Set up physical space categories and at least one rate plan with realistic pricing.
- Timeline, inside Mews Operations: Create your spaces and space categories. Timeline stays closed until both exist.
This explains the recommended onboarding sequence for Mews products.