In Mews Operations, you can enable, disable or remove QR codes from certain emails you send to guests. Mews sends emails to guests on your behalf to inform them about changes to their reservations, charge failures, and more. Guests can scan the QR code in certain emails and access the Mews Kiosk from their phones without needing to click a link. You can enable or disable QR codes for all emails or remove QR codes for specific emails while maintaining it enabled in others. 

You can automatically attach QR codes to the following emails that Mews sends to guests:

• Online check-in
• Booker confirmation
• Confirmation 

 

In this article you can learn about:

• Enabling QR codes in emails
• Removing QR codes from emails   

 

Enabling QR codes in emails 

To enable QR codes in emails:

1. In Mews Operations, go to the main menu > Settings > Services.
2. Click your bookable service, for example, Stay. 
3. In Visit Options, click Enable QR code in emails. 

4. Click Save.  

 

This enables QR codes for all relevant emails. You can disable QR codes by removing Enable QR codes in emails from your Visit options.  

 

Removing QR codes from emails 

You can also remove the QR code from certain emails while maintaining it enabled in others. To do so:

1. In Mews Operations, go to the main menu  > Settings > Property.
2. On the left, click Guest experience > Mail templates. 
3. Find the email template you want to remove QR codes for and click Edit.   
4. Under Body template, remove the QR code placeholder {qrCode} and any additional info about the QR code from the body template. 

 

5. Click Save.  

This removes the QR code for a specific email.  

 

You can learn more about using placeholders in guest emails here.