Taking an order in Mews POS from the product list

Mews POS

When your customer is ready to order, you can open the Mews POS app on your hand-held device and create the order in a few clicks. The system sends the order to the kitchen so that preparation can start.

 

You can take an order from: 

  • product list or 
  • table layout. You can learn more about taking an order from your table layout here. 

 

Note:  

  • To handle more than one order at a time, enable the open checks option in the Mews POS settings.  
  • To ensure the kitchen printer receives the order immediately, enable the Order printer option in the printer settings. 

 

To create an order in Mews POS app from your product list: 

  1. Go to the products list:
    • On your smartphone, tap  .
    • On your tablet, tap . 
  1. On the Products screen, tap the Menus tab.

 

 

  1. Tap on a menu name to open it.
  2. The system displays the menu sections as tabs. Tap a section tab to view the menu items in that section.

 

 

  1. Tap on a menu item to add it to the order. Note: If you want to add the product multiple times, tap the product as many number of times. The system updates your cart to reflect the number of products you add to the order. 
  1. Tap , to check whether the order is correct.
  2. Tap  to save the order and send it to the kitchen.

  1. If your customer wants to add their information to the bill, you can tap Select a customer to select an existing customer or add new customer information.
  2. In the Save open order screen:
    • Mews POS generates the order name. To customize the name to a more suggestive name, such as ‘Table nr. 7’ or ‘VIP lounge order’ type in the name in the Order name field.
    • Enter the number of Covers. Note: If the number of covers equals or exceeds the 'minimum persons' defined for the service charge, the system automatically adds the service charge to the cart. 
    • If you use a table layout, select the table where your guest sits at.
    • If you host your guest on your property, you can add their Room number. You can learn more about charging orders to your guest’s room here.

  1. To save the open order, tap Save. 

 

Once you create and place the order, you receive a printing status confirmation that Mews POS sent your order to the kitchen.  

 

You can learn more about editing an open order here. 

Was this article helpful?
00



Feedback