Payment Options

This article explains how front desk employees collect a payment method in Mews Operations by sending a guest a Collect payment method payment request, so that the guest's payment details stay on file for later charges.

This article explains what you should do when your Mews Terminal displays the words "TAMPER" or "TAMPERED".

This article explains what you should do if your Mews Terminal keyboard is failing or a key is stuck.

This article explains the appearance of the red exclamation mark on a terminal display.

This article explains the Terminal is pending icon and what to do when this appears.

This article explains what to do when your terminal has a problem printing receipts.

This article explains the process of transferring a deposit to Mews operations during onboarding and only when you already declared tax in a different property management system.

This article explains how to reflect a cash refund in Mews Operations.

This article explains how to restore your terminals Wi-Fi connection, and explains troubleshooting techniques.

This article explains what to do when your terminal doesn't charge properly, or at all.

This article explains how Mews Terminal A2 works, what payment methods and features it supports, and how you use, manage, and troubleshoot the terminal in daily operations.