You can check in a reservation without creating keys as well as check in the reservation and then create keys. You can also set up your system for your guests to check in online. You can learn more about this here. 

In this article you can learn about:

• How to check in a reservation
  • Without creating keys
  • Create keys

How to check in a reservation

To check in a reservation:

1. In Mews Operations, open the reservation you want to check in.
2. Click on the Status tab.
3. If a reservation is part of a group and you want to check in multiple reservations at once, make sure to select all of the reservations you want to check in on the right side of the screen.
4. Scroll down to the Spaces section.
5. If the assigned space is Inspected, you can check in the reservation. Note: If housekeeping cannot quickly inspect the space, you can click on the  icon to move the guests to a different space.

Without creating keys

6. Click Check in to check in without creating keys.

Create keys

6. Decide if you want to create the same number of keys as the number of guests in the reservation.

• If you want the same number,
  1. Click Check in and click the  Create keys icon.
  2. Choose your Key cutter device from the drop down.
  3. Click Create key. 
• If you want a different number,
  1. Click the  Create keys icon.
  2. Choose the number of keys you want to create under Key count. 
  3. Then click Create key > Check in. 
• If you need to create duplicate keys for guests arriving at different times, you can set up your door lock integration to allow it.

Note: If you're having trouble creating a key, go to the main menu  > Queues > Device commands queue for more information. 


You can learn more about different help articles related to key cutter integrations here.