How can guests edit data permissions in the Guest Portal?

The Guest Portal is a Mews online check-in, check-out, and messaging portal for your guests. They can access it via web, mobile, or tablet and use it to manage their reservations. Once a guest books their reservation, Mews sends a Confirmation email with an online check-in link granting access to the portal. When using the Guest Portal for the first time, guests are asked to accept the corresponding Mews Terms and Conditions.  

 

To edit data permissions in the Guest Portal, guests can:

1. Click   > Data and privacy.
2. Click the options below:
   • Terms and conditions: To view Mews Terms and conditions.
   • Privacy policy: To view Mews Privacy policy.
   • Cookies: To manage cookie permissions.
   • Request shared data: To understand how to request personal data from Mews or from specific properties.
   • Delete account: To delete their account. Note: Guests must contact properties directly to request data deletion. If a guest contacts your property, you need to delete all personal information you store in software or in print.  

 

You can learn more about how to delete a customer profile in Mews Operations here.