Troubleshooting in Mews

This article explains how to top-up your Mews Payments account to process refunds again.

This article explains why your printer is printing duplicates of the same document and how to fix it.

This article explains the benefits of setting up the Booking.com direct integration rather than via Channel Manager.

This article details frequently asked questions regarding Booking.com.

This article explains the differences between Standard and Premium Support and how to subscribe to Premium Support.

This article explains how to set up a promotion if you want to offer a deal like "Book three nights and pay for 2 nights only".

This article explains why a rate price might not update when changing the base price.

This article explains the reasons why you experience overbookings.

This article explains how to troubleshoot the most common KYB access issues, such as not receiving the invitation.

This article explains how to send manual updates about availability, rates and restrictions to channel managers.

This article explains how to match the numbers in the Order items (Accounting) report, the Reservations report, and the Manager report.