Bookable services are services at your property, such as your Stay service that,

• can be reserved,

• show up on the timeline, and

• don't depend on any other reservation or service before they can be booked.

You can also set up hourly as well as long-stay services in Mews, which do not restrict you to offering accommodation services only. With new space types in Mews, the system also supports services like hourly or monthly parking, co-working memberships, or meeting rooms bookable by the hour. You can promote your other bookable services along with your stay service. You can learn more about this here.

 

In this article, you can learn about:

• Creating new bookable services

  • Why create more bookable services?

  • What are bookable periods?

  • How to create a new bookable service

    • Check what your service still needs

 

Creating new bookable services

Why create more bookable services?

If your property has different types of accommodation, for example, a combination hotel and hostel, you can have a unique bookable service for each. This allows you to customize the booking engine for each bookable service, the emails that you send to guests, and much more. You can see separate reports for each bookable service and Mews clearly delineates them on the timeline.

 

If your property offers any overnight services, like renting out extra beds, you can create relevant bookable services, and then manage them in Mews.

What are bookable periods?

When you create a new bookable service, you need to select a bookable period for the service, such as “Night”, “Day”, “Month” or “Hour”.

• Day use bookable services are bookable services that allow guests to reserve and use spaces at your property for a limited time period every single day. You can learn more about day uses here.

• Hourly bookable services allow guests to reserve and use spaces per hour, multiple times a day, at different times. You can learn more about hourly services here.

• Monthly bookable services allow guests to use spaces for long stays of up to five years. You can learn more about long-stay services here.

When you select a service type, Mews fills in the bookable period for you. Select Something else if you want to choose the bookable period yourself.

 

Note: You can only set the bookable period of a service once, when you create it the first time. You cannot change it later. To use a different bookable period, create a new service.

How to create a new bookable service

1. In Mews Operations, go to the main menu > Settings > Services.

2. Click the + button in the top right corner of the screen, then click Bookable service.

3. Under Service type, select the type of service you want to create:

   • Accommodation: rooms and suites sold by night.

   • Meeting room: spaces booked by the hour.

   • Spa treatment: wellness sessions booked by the hour.

   • Something else: start from scratch and choose the bookable period yourself. For example, select this for monthly services such as student accommodation, monthly parking or monthly membership, or for co-working spaces.

   Mews fills in appropriate default settings based on the service type you select.

4. Enter the service Name.

5. Check the Bookable period. Mews fills in this field based on the service type. If you selected Something else, select the time unit: Night, Day, Month or Hour.

6. Set up your Arrival and Departure times.

7. Click Create.

Note: The Bookable period warns you that you cannot change the period after you create the service. Changing it means recreating the service.

 

The settings page of your new service opens. The page shows the service name and the navigation path at the top, for example, your property name > Services > your service. Use the navigation path to return to your list of services.

 

Fill in the details about your new bookable service. You can find each setting on the screen, with a short description under it.

 

You can read an overview of the various settings here.

 

Note:

• Mews fills in the fields that are relevant and essential to the service type you selected. You can edit the fields if necessary.

• You can manage housekeeping for long-stay reservations by adjusting their housekeeping intervals. You can learn more about this here.

 

Then click Save.

Check what your service still needs

A banner on the settings page lists what the service still needs before guests can book it:

• A space category

• Spaces

• An active rate

Once you create new bookable services, set them up by following the same steps as when creating your original stay service:

1. Create any necessary categories

2. Create any necessary spaces and assign them to categories

3. Define rates

4. Define restrictions

Use the menu on the left side of the service settings page to open these areas, for example, Space categories, Rates and Restrictions.

 

You can also set up your new bookable services such as parking, so that your guests can directly book them during online check-in through the guest portal. You can learn more about this here.

 

You can also delete a bookable service. You can learn more about deleting a bookable service here.